Interactive Voice Response - B Green Innovations IVR allows development of custom applications in a visual atmosphere. Commands Drag and Drop to execute an application. B Green Innovations IVR can also read and write to the most popular databases, including Microsoft Access, SQL, ODBC, Microsoft Fox Pro, dBase, Microsoft Excel, Paradox, Btrieve as well as simple text files.
In addition to a broad range of database support, B Green Innovations IVR provides a speech recognition engine that allows callers to speak responses to the IVR system. In addition, B Green Innovations IVR provides clear, accurate text-to-speech for reading information back to the caller in real-time.
B Green Innovations IVR provides a software development toolkit, complete with a graphical user interface, providing 32-bit interactive voice response capabilities for the Windows 2000 platform. All applications are built using a fast, efficient drag and drop system.
B Green Innovations IVR is the latest version of open, IVR tools from B Green Innovations, Inc. Interactive Voice Response (IVR) applications enable callers to query and modify database information over their telephone using their own human speech or by dialing digits on their telephone. Callers can use their touch-tone pad to input requests or just say what they want to do, such as ordering a product, obtaining a work schedule, or requesting account balance information, and the database speaks information back to the caller using Text-to-Speech. IVR offers customers and businesses a new level of freedom by enabling them to conduct transactions 24 hours a day, seven days a week. Businesses of all sizes are realizing the tremendous benefits of IVR applications for their call processing and information delivery needs. B Green Innovations IVR represents the next generation of IVR tools, which utilize open development languages and powerful platforms such as Windows 2000. The introduction of B Green Innovations IVR also demonstrates our continued commitment to deliver the most affordable, easy-to-use IVR tools to our customers and resellers.
The Command Blocks Palette allows you to click on any command block and drop it into the simple to use, graphical interface of IVR. Each command block is completely customizable and arranged in groups by the function each will perform: VoiceMail functions, Database Functions, Date and Time functions, Text File functions, String functions, and finally other usefull functions.
The IVR Application Toolkit allows you to design custom applications. Each Command Block has its own properties that gives you more flexibility than our competition allows you. Each command block can be given its own "Label" so that you can reference the results of a command line in other command blocks, making IVR the easiest and most advanced way to design your own voice applications.
B Green Innovations IVR uses a unique drag and drop interface to allow the most flexible and simple design interface. There are over 40 command blocks that combined, allow your application to perform virtually any task. Each command block also has several customizable parameters that can be used to further enhance the performance of your application.